BFSI Suite · Intent Capture

Meet Ryan

Catches buying intent the moment it appears.

Curious, proactive, observant, and opportunity-focused. Notices buying signals before others do and acts immediately.

Detects intent with high accuracyResponds before customer drop-offImproves conversion readinessContinuity across channels
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Ryan

Intent Capture · AI Intent Capture Agent

Powered by Vibrium OS

<30 sec
lead response time
40–60%
higher lead engagement
25–35%
higher conversion rate
The Challenge

What Ryan fixes before revenue leaks

High-intent customers signal interest on your site and app every day, but most of it goes unnoticed and un-acted-on until the moment, and the sale, has passed.

Buying signals go unnoticed

High-intent visitors browse, hesitate, and leave without anyone noticing the signal or acting on it in time.

Customers drop off before contact

By the time a human rep follows up, the moment has passed and the lead has gone cold or bought elsewhere.

Leads aren't prioritized

Without scoring, teams chase low-intent contacts while genuinely ready buyers wait unattended.

Context is lost across channels

Web, app, and call activity live in silos, so outreach feels generic and disconnected from what the customer just did.

Use Cases

What Ryan does, day in, day out

Every conversation Ryan runs maps to a concrete job in your lead-to-conversion engine. Hover a slice to see how.

5 jobs, one agent
Hover a slice to explore
Workflows

How Ryan works, capability by capability

Meet Ryan's department. Every capability is a sub-agent reporting to Ryan, each with one job to do exceptionally well. Click an agent to see their brief.

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Ryan
Head of Intent Capture
01
Monitoring Agent
Real-Time Behavioral Monitoring
90% intent classification accuracy
02
Detection Agent
Intent Detection & Scoring
Lead engagement ↑40–60%
03
Outreach Agent
Action-Triggered Outreach
<30 sec lead response time
04
Conversion Agent
Omnichannel Conversion
Conversion rate ↑25–35%
Better Together

Orchestrate the complete journey

Ryan is one agent in the BFSI Suite, a coordinated workforce that runs the customer journey from first signal to recovered revenue, handing work to each other seamlessly.

You're here
Ryan
Intent Capture

Calls customers in real time when they show intent on your site or app, so you engage before drop-off.

Aria
Onboarding

Handholds customers through loan and account journeys, activations, and re-engagement to lift completion.

Victor
Verification

Runs tele- and re-KYC verification for applicants, co-applicants, and guarantors to keep fraud out.

Sam
Customer Support

Resolves post-onboarding queries, card benefits, and POS/soundbox troubleshooting without human agents.

Coming soon
Marcus
Loan Management

Handles foreclosure, interest, and formality queries and supports policy-aligned underwriting decisions.

Zara
Investment Advisor

Delivers mutual-fund recommendations and portfolio insights aligned to each customer's profile and goals.

Coming soon
Iris
Dispute Resolution

Resolves standard complaints per SOP, escalates only edge cases, and keeps audit-ready dispute trails.

Coming soon
Kai
Collections & Recovery

Automates the full delinquency lifecycle across voice, WhatsApp, SMS, and email, with compliance built in.

Olivia
Auto Credit Approval Memorandum

Ingests borrower data and drafts complete, bank-format Credit Approval Memorandums for analyst review.

Coming soon

Seamless handoff: Ryan passes engaged, high-intent customers to Aria to onboard and activate without losing momentum.

Built on the Vibrium Platform

Every agent runs on the same enterprise foundation

Ryan inherits the full power of Vibrium OS, the agentic operating system trusted across banking, insurance, and FMCG.

DIY deployment in days

Stand up your agent on your existing stack in days, not quarters. Vibrium's team ships the first build with you, then your team iterates independently, with no rip-and-replace.

Multi-channel orchestration

One agent, every channel. Voice, WhatsApp, SMS, and email are orchestrated together so the conversation follows the retailer wherever it makes sense.

Multi-modal capabilities

Text, voice, documents, and rich in-chat webviews. Agents understand and act across modalities, from a spoken reorder to a tap-to-checkout flow.

Persistent memory

Every interaction sharpens a living profile of each retailer, including buying patterns, preferences, and history, so conversations get more personal over time.

Enterprise-grade security

100% containerized and on-premise deployable, meeting data-residency and regulatory requirements out of the box for banking, insurance, and FMCG.

100% enterprise-grade by default

Audit trails, role-based access, and on-premise deployment come standard, so Ryan is production-ready for regulated environments from day one.

Put Ryan to work

See how Ryan catches buying intent the moment it appears and engages customers before they drop off, live on your own data.

Live in weeks Real-time intent triggers Enterprise-grade security