FMCG Suite · Retailer Ordering

Meet Leo

Your AI Digital Sales Rep for every retailer, on every order.

Welcoming, patient, supportive, and service-oriented. Leo gets retailers productive on the platform fast and keeps every conversation effortless.

Maximizes order frequency and basket sizeReduces ordering friction to near zeroImproves retailer engagement and loyaltyIncreases revenue per retailer
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Leo

Retailer Ordering · AI DSR

Powered by Vibrium OS

25–40%
increase in reorder rates
15–30%
higher average order value
90%
of orders processed automatically
<2 min
average order completion time
The Problem

Where revenue quietly leaks before Leo steps in

Secondary distribution still runs on phone calls, field reps, and paper order books. Every gap in that chain is lost basket size, missed reorders, and trade spend that never reaches the shelf.

Orders depend on whoever calls

When ordering relies on a rep dialing in or a retailer remembering to reach out, orders get missed and revenue walks out the door.

Reordering runs on memory

Retailers forget to restock until they run out, and every stock-out is a sale you never make.

Schemes never reach the shelf

Trade schemes leak margin when they're applied inconsistently or not at all, so trade spend never drives the volume it should.

Baskets stay smaller than they should

No one is there to suggest the complementary SKU or the better pack size on every single order.

Checkout is slow and error-prone

Manual order books mean wrong quantities, pricing mistakes, and orders that take all day to confirm.

Distributor reach is patchy

Outlets get under-serviced when they don't know who fulfils their area, and coverage gaps cost you sales.

Use Cases

What Leo does, day in, day out

Every conversation Leo runs maps to a concrete job in your distribution engine. Hover a slice to see how.

6 jobs, one agent
Hover a slice to explore
Workflows

How Leo works, capability by capability

Meet Leo's department. Every capability is a sub-agent reporting to Leo, each with one job to do exceptionally well. Click an agent to see their brief.

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Leo
Head of Retailer Ordering
01
Capture Agent
Order Capture Automation
Order frequency ↑ · Ordering friction ↓
02
Prediction Agent
Demand Prediction
Reorder rate ↑ · Stock-outs ↓
03
Recommendation Agent
SKU Recommendation Engine
Scheme uptake ↑ · Relevance ↑
04
Growth Agent
Cross-sell & Upsell Intelligence
Average order value ↑ · Basket size ↑
05
Checkout Agent
Checkout Automation
Completion time ↓ · Automated processing ↑
06
Discovery Agent
Distributor Discovery + Retailer Profiling
Coverage ↑ · Retailer retention ↑
Better Together

Orchestrate the complete journey

Leo never works alone. He's one agent in the FMCG Suite, a coordinated workforce that runs your entire secondary distribution, handing work to each other seamlessly.

You're here
Leo
Retailer Ordering

Captures and grows every retailer order across voice and WhatsApp, with no app to download.

Max
Delivery Management

Optimizes routes, confirms delivery slots, and closes the loop on every shipment.

Coming soon
Mia
Warehouse Management

Tracks SKU movement, forecasts demand, and triggers replenishment before spikes.

Coming soon
Ava
Retailer Onboarding

Verifies merchants and activates new retailers in their own language.

Coming soon
Noah
Beat Planning

Plans territories, confirms stock pre-visit, and reassigns beats dynamically.

Coming soon
Ethan
Payment Collections

Follows up on overdue payments and prioritizes accounts by recovery potential.

Coming soon

Seamless handoff: Once Leo closes the order, he routes it to the right distributor and hands fulfilment to Max.

Built on the Vibrium Platform

Every agent runs on the same enterprise foundation

Leo inherits the full power of Vibrium OS, the agentic operating system trusted across banking, insurance, and FMCG.

DIY deployment in days

Stand up your agent on your existing stack in days, not quarters. Vibrium's team ships the first build with you, then your team iterates independently, with no rip-and-replace.

Multi-channel orchestration

One agent, every channel. Voice, WhatsApp, SMS, and email are orchestrated together so the conversation follows the retailer wherever it makes sense.

Multi-modal capabilities

Text, voice, documents, and rich in-chat webviews. Agents understand and act across modalities, from a spoken reorder to a tap-to-checkout flow.

Persistent memory

Every interaction sharpens a living profile of each retailer, including buying patterns, preferences, and history, so conversations get more personal over time.

Enterprise-grade security

100% containerized and on-premise deployable, meeting data-residency and regulatory requirements out of the box for banking, insurance, and FMCG.

100% enterprise-grade by default

Audit trails, role-based access, and on-premise deployment come standard, so Leo is production-ready for regulated environments from day one.

Put Leo to work

See how Leo captures, grows, and retains every order across your general trade, live on your own data.

Live in days No retailer app required Enterprise-grade security